Dedicated Technical Support
A dedicated engineer is assigned to each project, providing selection advice, parameter configuration, and commissioning guidance, with both remote and on-site support available.
After-Sales Service Guarantee
Full technical response from selection to delivery, from commissioning to maintenance
Rapid Quality Response
Quality issues are addressed with a solution within 48 hours. Every joint module undergoes full inspection before shipment, with key parameters traceable to individual units.
Ongoing Firmware Updates
Regular host software and firmware updates are released to continuously improve control performance and compatibility. Delivered products receive the same upgrade support.
After-sales Service Specialists
If you encounter any issues while using our products, feel free to get in touch with our service specialists.
East China - Engineer Shen152 5167 3298jun.shen@eyoubot.com
South China - Engineer Tuo180 3309 5498wenyu.tuo@eyoubot.com
North China - Engineer Li158 3308 6282jinzhao.li@eyoubot.com
E-commerce - Engineer Lu152 6186 1281guiping.lu@eyoubot.com